Effective Date: June 19, 2018
What Information Is Collected and How Is It Used?
We collect and use personal information that you enter into this Web site or that you provide to our Customer Service Department. For example, when you open an account or place an order, we collect information such as: name, birthday, billing address, shipping address, email address, telephone number, credit card number, and expiration date. This information is used to provide the products and services that you have ordered or requested, to process and ship orders, to send order and shipping confirmations and to provide customer service. This information also will be used for our own marketing and internal business purposes, and to contact you about sales, special offers and new site features that we think will interest you, unless you have opted not to receive promotional communications in connection with this Web site.
If you decide to participate in contests or sweepstakes, or to sign up for our newsletter, you will provide contact information such as your name and email address. Additionally, we may collect personal information when we partner with other brands, retailers, or individuals that offer contests, host giveaways, or engage in other promotional activities.
When you complete an online survey, we ask for certain information including your age, zip code, shopping habits, email and/or mailing address.
We also collect and store information about you that we receive from other sources, to enable us to update and correct the information contained in our database and to provide product recommendations and special offers that we think will interest you.
We will use your information to comply with law enforcement and maintain the security of our website and Hobo, or as otherwise disclosed at the time of collection or use.
We collect and use technical information automatically when you interact with this Web site. For example, we collect your IP address, browser information, reference site domain name, and other device identifiers when you visit this Web site. We also collect information regarding customer traffic patterns and site usage. This information is used to analyze and improve this Web site and to provide our customers with a fulfilling shopping experience.
How Is Information Shared?
We share personal information with third parties, including the following:
- Third-parties that perform services in connection with the operation of our business, such as payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, marketing and promotional material distribution, Web site evaluation, data analysis and, where applicable, data cleansing;
- As part of a sale, merger or acquisition, or other transfer of all or part of our assets including as part of a bankruptcy proceeding;
- Pursuant to a subpoena, court order, or other legal process or as otherwise required or requested by law, regulation, or government authority programs, or to protect our rights or the rights or safety of third parties; or
- With your consent or as otherwise disclosed at the time of data collection or sharing.
We share information that has been anonymized or aggregated without limitation.
Digital Advertising & Analytics
We may partner with ad networks and other ad serving providers ("Advertising Providers") that serve ads on behalf of us and others on non-affiliated platforms. Some of those ads may be personalized, meaning that they are intended to be relevant to you based on information Advertising Providers collect about your use of our website and other sites or apps over time, including information about relationships among different browsers and devices. This type of advertising is known as interest-based advertising.
We may also work with third parties that collect information about your use of the Site and other sites or apps over time for non-advertising purposes. Hobo uses Google Analytics and other third-party services to improve the performance of the Site and for analytics and marketing purposes. For more information about how Google Analytics collects and uses information when you use our Site, visit https://www.google.com/policies/privacy/partners/, and to opt out of Google Analytics, visit https://tools.google.com/dlpage/gaoptout/.
This section applies to those that visit our Services from the European Economic Area or Switzerland.
Lawful Basis for Processing
Hobo processes personal information with your consent (e.g., when you agree that Hobo may place cookies, or when Hobo processes personal information submitted to Hobo for specified purposes).
On other occasions, Hobo may process personal information when it needs to do this to fulfil a contract (for example, for billing purposes) or where required to do this by law.
If necessary, Hobo may also process personal information when it is in Hobo’s legitimate interests to do this (e.g., for customer service or fraud detection) and when these interests are not overridden by your data protection rights.
Transfers of Personal Information
You have a right to the following:
- To request access to the personal information we hold about you;
- To request that we rectify or erase your personal information*;
- To request that we restrict or block the processing of your personal information;
- Under certain circumstances, to receive personal information about you that we store and transmit to another without hindrance from us, including requesting that we provide your personal information directly to another, i.e., a right to data portability; and
- Where we previously obtained your consent, to withdraw consent to processing your personal information.
*Personal information can only be erased after all pending shipments have been delivered.
To exercise these rights, contact us using the "Contact Us" section below. Please be aware that Hobo may be unable to afford these rights to you under certain circumstances, such as if we are legally prevented from doing so.
Additionally, you have the right to lodge a complaint against us. To do so, contact the supervisory authority in your country of residence.
We will process and store your information only for the period necessary to achieve the purpose of the storage, or as permitted by law. The criteria used to determine the period of storage of information is the respective statutory retention period. After expiration of that period, the corresponding information is routinely deleted, as long as it is no longer necessary for the fulfillment of a contract or the initiation of a contract.
What Steps Are Taken To Keep Personal Information Secure?
We take reasonable administrative, physical and electronic measures designed to protect the information that we collect from or about you from unauthorized access, use, or disclosure. Please be aware, however, that no method of transmitting information over the Internet or storing information is completely secure.
What Are My Choices?
If you no longer wish to receive information about new Hobo products and promotions, you can opt out of receiving these communications by contacting firstname.lastname@example.org or by using the unsubscribe link found at the bottom of the email to opt out of receiving future emails. Additionally, you may contact our Customer Service Department or write to us at Hobo, 9025 Junction Drive, Annapolis Junction, MD 20701. Even if you are removed from any such list, you will continue to receive transaction-related emails regarding products or services you have requested, including sending you an email confirming your order. We may need to contact you by phone, email, or regular mail if we have questions about your order.
What Happens When I Link To or From Another Web Site?
9025 Junction Drive
Annapolis, MD 20701
- choosing a selection results in a full page refresh